Empire Collision shares the responsibility of providing a positive customer experience with its auto collision insurance partners.
At Empire, we work hard to understand the insurance company’s process so that we can make the auto collision repair process seamless for all parties involved. Quarterly reviews, semi-annual meetings, project summaries, and sharing the results of customer feedback surveys all maintain open lines of communication and work to continuously improve processes with our insurance partners.
Empire also knows the value of car repair capacity and being prompt at every service point. Empire has been in the auto body repair business since 1964!
To start your relationship with Empire Collision, please contact us.