Our Values

In the fall of 2012, we worked together as a team to write our values. We firmly believe that if we stick to doing this right, we’ll be an incredible place to work and we’ll be able to take good care of our customers and insurance partners.

Our values:

It's All in the Details

Detail-oriented people get the job done right. You can’t be detail oriented without paying attention. We spend time listening and asking questions.

Share What You Know

We’re going to give you more detail than you would normally expect because we want you to be armed with knowledge. We don’t believe in keeping trade secrets and we don’t believe in keeping our customers in the dark; we’re proud of our work and want to share our knowledge with you.

Take Pride in Our Shops

If you don’t feel comfortable in our shops, that’s a problem we need to fix. This goes for our team as well. If you don’t feel comfortable with the tools you have or your ability to learn in our environment, we want to fix that too.

Expectations Are Only the Start

If we don’t know your expectations, then how do we exceed them? We find out what those expectations are, then find ways to surpass them.

What If It Were Me?

Put yourself in the other person’s shoes and the world looks a bit different, doesn’t it? We approach our customers with the respect they deserve and put their needs first. We’ve been there and we get it. We take our values seriously. If the way we approach our business appeals to you, we’d like you to consider joining our team.

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