Our Repair Process


Empire’s collision repair process involves an auto body repair estimate, the auto body repair, a refinish, the reassembly, a detail, and the final inspection. To learn more about our process, take a look at our process map.

Auto Body Repair Estimate & Repair Plan

  • The extent of the damage is determined
  • The frame damage is assessed
  • The collision repair plan is complete
  • Parts are ordered
  • Client is informed of the collision repair timeline


  • Vehicle is disassembled & re-inspected
  • New panels are prepared & installed
  • Vehicle is chemically cleaned, primed & blocked for work
  • Any structural & body repairs are completed
  • New body parts are fit & finished

Refinish & Reassembly

  • The vehicle is prepped, wrapped and paint colours are matched
  • Technicians assemble the remaining parts of the vehicle

Details & Final Inspection

  • Car gets cleaned inside and out, and a quality control checklist is signed
  • Final inspection is performed by the appraiser and production manager

Our Edmonton collision services can be found at multiple locations. Our South location has a dedicated production manager and both our South and West locations have a collision repair team that includes appraisers, paint technicians, body technicians, parts people, and customer service representatives. To learn more about collision repair at Empire, please contact us.


Drive-In Appraisal Area

Empire Collision’s South location has a drive-in appraisal area where customers can be on-hand during the auto collision estimate process.


Repair Area

Our auto collision repair steps are overseen by a production manager as your vehicle is disassembled, painted, and then put back together. Our body technicians are equipped with the latest technologies, all of which are warranty-approved OEM recommended equipment (meaning your dealership warranty will still apply).


Waterbourne Paint

Empire Collision uses BASF waterbourne paint that is environmentally friendly. Our suppliers are also OEM suppliers, so car paints will always be matched to your original factory colour.

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