Our Process

Empire’s collision repair process involves an auto body repair estimate, the auto body repair, a refinish, the reassembly, a detail, and the final inspection. To learn more about our process, take a look at our process map.

Auto Body Repair Estimate & Repair Plan

  • The extent of the damage is determined
  • The frame damage is assessed
  • The collision repair plan is complete
  • Parts are ordered
  • Client is informed of the collision repair timeline


  • Vehicle is disassembled & re-inspected
  • New panels are prepared & installed
  • Vehicle is chemically cleaned, primed & blocked for work
  • Any structural & body repairs are completed
  • New body parts are fit & finished

Refinish & Reassembly

  • The vehicle is prepped, wrapped and paint colours are matched
  • Technicians assemble the remaining parts of the vehicle

Details & Final Inspection

  • Car gets cleaned inside and out, and a quality control checklist is signed
  • Final inspection is performed by the appraiser and production manager

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